1Check if the contact is locked and/or out-of-network. Such contacts cannot be synced.
2Check if the issue persists for all contacts.
3Contact support
Messages
Messages are not logging automatically
1Go to the LinkedIn profile who's messages are not logging and ensure they are synced. Click the 'View in HubSpot' button to make sure you are viewing the correct contact in HubSpot.
2Wait 30 minutes then check if messages are logged. If using sales navigator log out and back into navigator then check if messages are logged.
3Did you archive the messages within LinkedIn? Contact support and share this answer.
Team
Couldn't delete team members | unknown error
1Close all tabs
2Open only one tab for the team page and retry.
3Contact support
Team
Unknown error when trying to add team member
1Notate the total number of team members, contact support and share this info.