Product update #3

Product update #3

A summary of new LinkedHub features, improvements, and news.

LOGIN & ACCOUNT

Private app

Connect to your HubSpot account via a private app. HubSpot is sunsetting API keys and migrating over to a new method of connection which is private apps. LinkedHub is now compatible with this new method. When adding a HubSpot account, LinkedHub now guides you through the process of creating a private app.

Please watch this video! It will demonstrate how to update to a Private app in a fast and easy way.

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MESSAGES

Nothing to report at this time

SYNC & PROPERTIES

Job select

Within the experience section of a LinkedIn profile some people might have multiple jobs listed under the same company. It is now possible to select a specific job. This updates the job title field and removes that little bit of annoyance to type it out.

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Mismatch (beta)

This feature was recently improved. If you previously had issues please try it again.

Updating a contact may overwrite some of your data in HubSpot. You may or may not want this. To solve the challenge we built a mismatch feature. It will alert if any of your HubSpot data will be overwritten, allow you to compare the HubSpot/LinkedIn data side-by-side, and select the data you want to keep.

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Contact duplicates (beta)

This feature was recently improved. If you previously had issues please try it again.

This feature will ensure you never create a duplicate contact. LinkedHub alerts you from the moment you land on a LinkedIn profile page of a potential duplicate. We detect duplicates using email, LinkedIn profile URL, and name.

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Company duplicates (beta)

This feature was recently improved. If you previously had issues please try it again.

Just like contact duplicates this feature will ensure you never create a duplicate company. LinkedHub alerts you from the moment you land on a LinkedIn company page if there is a potential duplicate. We detect duplicates using domain, LinkedIn profile, and name.

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Missing domain (beta)

This feature was recently improved. If you previously had issues please try it again.

There are times when a LinkedIn profile is associated with a company which has no domain. It can be confusing because you see a company listed but LinkedHub shows an empty field for domain. This feature is a small attempt to improve the situation. Now we will search non-standard places to find this domain and present a list of our findings.

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Off for properties

Many times customers have asked if there is a way to turn off the entire company section. Or to turn off an individual property quickly because deleting and adding it back is burdensome. This is now possible by right clicking a property. Or turn off an entire section by using the three dot menu.

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URL reveal

Some LinkedIn companies and contacts will use a URL shortening service such as bitly.com. Rather than displaying a genuine URL such as linkedhub.io you get something like this bit.ly/3B8bjyG.

This frustrated many of our customers because it meant they needed to do a lot of clicking, jumping around to different sites, and copy/pasting.

This challenge is now solved. LinkedHub reveals the true URL automatically.

LinkedHub reveals the true URL automatically
EMAIL DISCOVERY

Further simplification and automation

Configuration and settings for email discovery are no longer needed. We have purchased large enterprise plans from several discovery tools and provide this feature for free to our customers.

We ping three different services: dropcontact.com, hunter.io, and nymeria.io. We run the results thru a 3rd party service for verification (ipqualityscore.com) and present you with the best results.

We will continue to monitor the quality of these email discovery results and will add/remove services as necessary.

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TEAM

Nothing to report at this time

PLANS & BILLING

Monthly refresh is live

Most customers expect their limit to refresh on the first of each month. We now deliver on that expectation.

When you sync a contact via LinkedHub it is an ongoing event. We maintain a connection between the LinkedIn profile and HubSpot which allows information to continuously flow through.

With this update you are getting the best of both situations: Contacts are maintained for life AND limits refresh the first of each month. Of course to balance this out the monthly limits must adjust. The monthly limits will change to 0, 10, 50, 150, 500, unlimited. This will take effect on February 1st 2023.

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OTHER

Help page

We have updated our help page. You will find more information, answers, and new features.

The new features include 1) the ability to find content faster thru category selection or a text search. 2) ability to view feature requests and upvote them. 3) Ability to create a feature request and leave comments.

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Badges

We have created badges as a small thank you to our customers for a variety of purposes. A bitcoin badge for those customers who stayed with us through the challenging period of time when we only accepted bitcoin as payment. A founders badge for the customers who have been with us from the early days. A sync master badge for our power users who are getting maximum value from LinkedHub by syncing large numbers of contacts.

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